Documentation
Enforcement
Your templates, your sender, your sequence. How a notice is prepared from a case, what has to be true before it can go, who approves and releases it, and what happens afterwards.
- TemplatesThe words a notice is built from: placeholders, the allowed markup, immutable published versions, starter examples, and who may publish.Read
- SequencesAn escalation sequence is a list of stages — which template, how long a seller gets, whether fresh evidence or approval is required — and the default that Prepare notice starts.Read
- Prepare a noticePreparing a notice from a case: what has to be in place first, what Prepare notice does, and the blockers the notice page shows before anything can be approved.Read
- Review a noticeReading a prepared notice before approving it: the rendered document, the facts behind it, the eligibility result, and the case context on the same page.Read
- ApprovalApproving a notice is authorizing a specific document about a specific state of the world. Who may approve, what the confirmation asks, and the eight things that invalidate an approval.Read
- SendingReleasing an approved notice: the send path in order, the sender identity it leaves from, the delivery states, and what sent, delivered and delivery unknown each mean.Read
- ResponsesWhat a seller says back: how a response is classified, why every classification is phrased as a claim, what a response does to the sequence, and what it never does.Read
- VerificationAfter the notice: how monitoring confirms a cure from observation, how a relapse is recorded as recurrence on the same case, and what the case shows afterwards.Read