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Seller intelligence

Seller history

What one seller’s page shows: identity, aliases, your brand’s classification, and everything observed — cases, periods, candidates and recurrence.

Last revised

A seller’s page answers “what is our history with this seller?” from the record, without inference. It is organized as three independent blocks, and the independence is the point.

Identity

  • The seller id on the marketplace, and every storefront name it has been seen under (Also seen as). A rename keeps the history; the old name stays as an alias.
  • First seen and last seen on your listings.

What the brand says

The standing your team recorded — Authorized, Unauthorized, Unknown and the rest — with the date and the reason, per brand. This block does not read anything from the observations below it.

Contacts

Below the observed record, per brand: where a notice from that brand would be sent, kept by your team. See Seller contacts.

What was observed

FigureWhat it counts
Products observedDistinct products this seller has been seen offering.
Active cases · total casesCases with an open period, and all cases ever opened.
Active periods · historical periodsBreach periods running now, and periods that have closed.
Confirmed candidates · dismissed candidatesShown together on purpose. Many dismissals means either a data-quality problem or an authorized partner nobody has classified, and both are worth seeing.
Products currently below policyDistinct products, not cases. Two cases on one product under two policy scopes is one product you are losing price control on.
Recurrence countPeriods beyond the first, summed per case. See below.

How recurrence is counted

Recurrence sums periods beyond the first per case. A seller with three cases of one period each has recurred zero times — three separate first instances on three products. A seller with one case of three periods has recurred twice — one seller who corrected and relapsed, twice. Both have three periods in total; only one is a repeat offender, and a naive count would call them the same.

Why there is no score

A single ranking number would be quoted in a conversation with a real seller. The inputs — an unclassified relationship, a relapse count, a dismissed candidate — are not commensurable, and a composite would invent an exchange rate and hide it. Sort the violation queue by repeat count instead: that is one measured quantity, ordered by itself.