Getting started
Start monitoring
What has to be true before the first scan runs, how the schedule works, and where to see what the first scans found.
Last revised
Monitoring starts on its own once the workspace is ready. There is no switch to flip: a product added with monitoring on is checked from its next scheduled slot, in every marketplace enabled for your workspace.
What has to be true
- Amazon connectivity is enabled for your workspace. Connecting your own Amazon seller account is optional.
- At least one product is in the catalog with monitoring on.
- A MAP policy is in force for the product. Without one, the scan still records what it saw, and every observation reads Not evaluated.
The schedule
Each monitored product has a scan schedule: weekly slots in an explicit timezone, at the cadence your plan allows. Monitoring › Scans shows the schedules and the targets, the health of each target after its latest scan, and Never scanned for a product that has not had one yet — which is not a finding of compliance.
Every scheduled instant is shown in UTC. A disabled day has no slots.
Running a scan now
A product’s own page has Run now for a listing you are watching closely. It queues a scan outside the schedule; the schedule is unchanged. Analysts, Compliance Managers and Brand Admins can use it.
Reading the first results
- Open Monitoring › Scans. Each target shows its last scan: succeeded, degraded or failing, how many offers were read, how many distinct sellers were resolved, how many offers were below the effective MAP, and how many were indeterminate.
- Open Monitoring › Observations. Every offer the scan read is one row: the product, the seller, the price, the MAP, how far from it the price was, and the verdict. Select a row for the offer in full.
- Open Compliance › Violations. Any below-policy observation that qualifies for review is waiting here as a violation candidate. See Violation candidates.
If nothing appears
- Check the Amazon connection on Overview: Needs attention means a failed verification.
- Check that the product’s marketplace is one enabled for your workspace.
- Check the target on the Scans page: Disabled means monitoring is off for that product.